This should work, but don't fret if it doesn't. Like with most programs, simply relaunching Genshin Impact has successfully rectified the error for most users - if you bring up the task manager using Ctrl + Alt + Delete, you'll be able to force Genshin Impact to close, at which point you can reopen it via the Genshin Impact launcher. Now consider the fact that developer Mihoyo shipped a whopping 17 million units of Genshin Impact in four days on mobile alone - that level of success is always going to come hand-in-hand with basic server issues.Īnyway, this problem isn't a huge deal, nor does it mean you'll be locked out of Genshin Impact until Mihoyo issues an official hotfix. It's important to remember that Genshin Impact, despite being mostly single-player, requires an online connection and is tied to three different servers - Europe, America, and Asia. At the moment, this error is likely just a product of unanticipated launch success.
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